MY ORDER CONSISTS OF PRE-ORDERS AND IN-STOCK ITEMS, WHEN WILL YOU SHIP MY ORDER?

By default, our system processes orders once we receive all your items; however, we can part-ship your order, which will incur extra shipping charges. Please get in touch with us at Hello@mrcollectable.com.au if you would like us to send your partial order.

I PRE-ORDERED 2 DIFFERENT PRODUCTS ARRIVING ON DIFFERENT DATES, WHEN WILL I RECEIVE MY ORDER?

Once we received your total order from our supplier, your order will be sent out, however, we can part-ship your order, which will incur extra shipping charges. Please get in touch with us at Hello@mrcollectable.com.au if you would like us to send your partial order.

WHY SHOULD I PRE-ORDER?

Preorders are particularly important for limited release items, as sometimes we may presell out of an item, so preordering will be the only way to ensure you can buy that piece.

ORDER CANCELLATIONS OR PRE ORDERS

After your order has been placed, it immediately begins to process through our system to make its way to you as quickly as possible! We highly recommend you please carefully select your pre order, as once the order has been made your order is non-refundable. 

If however you accidentally made a mistake, and changed your mind on your pre-order, you have a 3 day grace period to change your mind. 

RELEASE DATE

Please note that pre-order dates are estimates only and subject to change without notice. These estimates are based on the best information that we have been given by our manufacturer, these changes are beyond our control.